IM FAQS Pidgin configuration

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After installing a chat client and configuring a XMPP account, isn't it supposed to show all contacts of its domain?

Yes, that is correct. By default, it is created a group with all of IPBRICK's users; this group will automatically assume the name of the domain.

Probably, the problem is that the IM client has an enabled option not to present "offline" contacts. There are two possible solutions for this:

  • Remove that option: allowing to see every single contact, including the offline ones;

OR

  • Configure two IM clients with two separate accounts: to see the default group in both of them.