Difference between revisions of "FAQS CAFE"

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(Created page with "= Why don't the users' accounts created in IPBRICK.I » Users Management appear in the CAFE online/offline list? = Users status are only displayed in CAFE "users list" after...")
 
(How does one configure CAFE's administration rights, in order to add polls, news items etc.?)
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= How does one configure CAFE's administration rights, in order to add polls, news items etc.? =
 
= How does one configure CAFE's administration rights, in order to add polls, news items etc.? =
  
In IPBrick.GT » Ucoip Page, you can configure "Users with administrative privileges" .
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By default, any user has a "User" profile. To promote a user to an administrator, it's necessary to assign him an "Administrator" profile.
  
By default, the user that has privileges is the "Administrator", but you must not log in as Administrator (LDAP). Despite Administrator being listed, you must log in as admin.
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Only an Administrator can change users permissions and, to do so, he needs to:
 
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* Log in CAFE;
Any users you add as "Users with administrative privileges" do not automatically get Administrative rights if they have not logged in. You have to log in in CAFE and promote them from user to Administrator.
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* Go to ''Administration » Users'';
 
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* Select the user to whom he wishes to assign administrative privileges;
Then the user has to log out, "*Clear the browser cache*", and log back in; after that he will have administrative privileges.
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* Select the profile "administrator" from the pop-list;
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* Click on the button "Associate Users".
  
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After that, it's only necessary to refresh the browser, without having to clear the cache memory.
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To be sure that it worked, the user may log out and log in again, just to verify his administrative permissions.
  
 
= Why don't I have sound when doing a video call? =
 
= Why don't I have sound when doing a video call? =
  
 
Check if you have any other applications running that might be using your microphone. If so, please close those applications and try to do the video call again.
 
Check if you have any other applications running that might be using your microphone. If so, please close those applications and try to do the video call again.

Revision as of 18:40, 24 March 2016

Why don't the users' accounts created in IPBRICK.I » Users Management appear in the CAFE online/offline list?

Users status are only displayed in CAFE "users list" after their first log in to the CAFE.


How does one configure CAFE's administration rights, in order to add polls, news items etc.?

By default, any user has a "User" profile. To promote a user to an administrator, it's necessary to assign him an "Administrator" profile.

Only an Administrator can change users permissions and, to do so, he needs to:

  • Log in CAFE;
  • Go to Administration » Users;
  • Select the user to whom he wishes to assign administrative privileges;
  • Select the profile "administrator" from the pop-list;
  • Click on the button "Associate Users".

After that, it's only necessary to refresh the browser, without having to clear the cache memory. To be sure that it worked, the user may log out and log in again, just to verify his administrative permissions.

Why don't I have sound when doing a video call?

Check if you have any other applications running that might be using your microphone. If so, please close those applications and try to do the video call again.